Services

Productized, project-based, scoped to the seam.

Every engagement stays on the integration layer between RTSM and EDC. I review, test, and de-risk the connection — I don't implement or configure the platforms themselves. Most clients start small with the DTS Pre-UAT Audit, then grow the relationship as trust builds.

The full catalog

From a one-week audit to an ongoing retainer.

Six focused engagements. Pick the one that matches where your study is — or start with the audit and let it tell you which you need next.

★ Most common entry point
01

DTS Pre-UAT Audit

~1 week

An independent pre-UAT review of your Data Transfer Specification for completeness, mapping accuracy, error handling, and regulatory readiness. A low-risk way to surface integration issues while they're still cheap to fix — before they reach UAT and start moving your go-live date.

Written report Prioritized findings Severity + owner Optional debrief call
02

DTS Deep Review + UAT Support

2–3 weeks

A line-by-line specification review plus UAT test-script support — independent QA on a vendor-built integration. Covers field mapping, transfer triggers, formats, and error handling, so the spec you sign off on is the spec that actually behaves at UAT.

Line-by-line spec review UAT test scripts Mapping & trigger validation Error-handling review
03

UAT Planning & Test Strategy

2–4 weeks

An integration-specific test plan, script development, defect-triage support, and a go-live readiness assessment — built to catch what vendor self-UAT tends to miss. The difference between "we ran the scripts" and "we tested the scenarios that actually break."

Integration test plan Test scripts Defect triage Go-live readiness
04

Mid-Study Integration Change Support

1–3 weeks

Assessment and remediation when a protocol amendment changes the integration mid-study — the scenario vendors support least. I map what the amendment touches, flag the fields the EDC currently treats as read-only, and get ahead of the reconciliation problem before it becomes one.

Amendment impact assessment Change request drafting Remediation plan
05

Integration Troubleshooting

1–2 weeks per issue

Root-cause analysis for an active integration failure. I diagnose the break, coordinate the fix across vendors, and deliver a remediation plan you can act on — instead of waiting out a stalemate over whose side owns the defect.

Root-cause analysis Cross-vendor coordination Remediation plan
06

Monthly Retainer

Ongoing · 3+ active studies

Ongoing integration support across a portfolio of studies — the steady hand once you have three or more active trials. Predictable access to vendor-side depth without spinning up a new SOW every time a question surfaces.

Portfolio coverage Priority access Standing integration support
How pricing works

Fixed fees, not hours.

Project-based pricing gives you cost certainty and rewards expertise over time tracked. Every engagement is scoped and quoted on the discovery call — so the number reflects your study, not a rate card guess.

Scoped to your study

Priced by complexity

Fees scale with study design, number of integration touchpoints, platform combination, and data-transfer volume — and land as a fraction of what a vendor charges to build the integration.

Clear terms

50% / 50%, Net 30

Half at SOW execution, the balance on delivery, on Net 30 terms. A clear SOW with explicit out-of-scope items and a change-order process keeps fixed-fee work fixed.

Land and expand

Start small

The DTS Pre-UAT Audit is an easy first step. Many engagements grow from there — audit to deep review to UAT to retainer — as the relationship proves itself.

Want the numbers? They're best discussed against your actual study. Book a 30-minute discovery call and you'll leave with a clear sense of scope and fee.

How an engagement works

Five steps, start to finish.

01

Discovery

A free 30-minute call to understand your integration challenge, platform combination, and study timeline.

02

Scoping

Deliverables, timeline, and a fixed fee, defined clearly. SOW delivered for signature — typically within 48 hours.

03

Kickoff

Alignment with your data management, CRO, and vendor teams. Confirm document access and stakeholder contacts.

04

Execution

The work gets delivered. Weekly status updates. Issues raised early, while there's still time to act on them.

05

Close

Final deliverables reviewed and accepted. A debrief call, and a look at any ongoing needs.

LR

Not sure which engagement fits?

That's exactly what the discovery call is for. Bring your study; leave with a clear recommendation and a fixed-fee scope.